Shipping policy

Shipping Policy – Digital Products

Planthatevent Shipping Policy

Thank you for shopping with Planthatevent! Please read our Shipping Policy carefully before making a purchase.

🚚 Digital Delivery Only

  • All of our products are digital downloads.

  • No physical items will be shipped.

📥 How You Receive Your Order

  • After completing your purchase, you will receive instant access to download your files via the link provided on the checkout confirmation page.

  • A confirmation email with your download link will also be sent to the email address you provided at checkout.

⏱️ Delivery Time

  • Digital products are delivered immediately after your payment is successfully processed.

  • In rare cases, email delivery may take up to 15 minutes depending on your email provider.

💡 Troubleshooting

If you experience any issues accessing your download:

  1. Check your spam or junk mail folder for the confirmation email.

  2. Ensure the email address you entered at checkout is correct.

  3. Contact us via Shopify account with your order number, and we’ll assist you promptly.

🌍 Shipping Costs

  • As our products are digital, there are no shipping fees.